This book, authored by Atul Jerath, a veteran of the Indian Insurance industry, is a must-read for anyone interested in understanding the Insurance Ombudsman’s role in resolving disputes. Drawing from over four decades of industry experience, including a tenure as Insurance Ombudsman for one of India’s most prominent centers, the book demystifies grievance redressal processes and empowers policyholders with practical insights.

Built on real-life cases, it highlights the challenges faced by policyholders and insurers and provides actionable suggestions to improve transparency and trust in the insurance ecosystem. This guide is invaluable for policyholders, industry professionals, and anyone seeking to navigate Insurance complexities confidently.

• Paperback: 130 pages
• Publisher: White Falcon Publishing; 1st edition (April 2025)
• Author: Atul Jerath
• ISBN-13: ‎ 9789349311619
• Product Dimensions: 6 x 9 inch

Indian Edition available on: